After-sales Service
10000+
Received consistent praise from customers
R&D innovation capabilities
60%
Percentage of Senior Certified Engineers
20+
Annual Technology Patents/Innovations
After-sales response speed
Less than
5 minutes
Average First Response Time
Less than
72 hours
Average time to customer site
Less than
90%
Online remote problem-solving rate
After-sales service team
Greater than
95%
Problem resolution rate
Greater than
98%
Customer satisfaction
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